45
edits
James Gondwe: Difference between revisions
Jump to navigation
Jump to search
no edit summary
No edit summary |
No edit summary |
||
| Line 31: | Line 31: | ||
James joins the Reinventing Democracy as a core participant with his idea of using technology to improve citizen's engagement in monitoring and reporting service delivery and implementation of projects by the Government of Malawi and using technology integrated with structured dialogues to improve young people's participation and engagement in governance. | James joins the Reinventing Democracy as a core participant. He participated in the Nairobi Co-laboratory where he presented two challenges with corresponding solutions affecting democracy. | ||
'''Challenge1: Lack of citizen's monitoring and reporting tool for projects and service delivery by Government''' | |||
Developing Countries continues to feel the effects of successive regimes in which presidents and elected representatives have centralised power and distributed patronage in ways that influence the allocation of public resources towards service delivery and projects. Patchy decentralisation means key functions are still overseen centrally and resources are allocated according to patronage patterns rather than need or implementation capacity. As a result, service delivery and implementation of projects remains highly constrained. Service delivery and implementation of projects by the Government is implemented at the mercy of leaders with no proper mechanism for citizen to demand, monitor, report and voice out. This has led to poor service delivery, persistent corruption and a drain of public resources. | |||
'''Proposed solution to challenge 1: Development of an application for monitoring and reporting service delivery and implementation of projects by Government''' | |||
The proposed product is designed as a mechanism to strengthen citizens’ demand and voice in relation to service providers, other state duty-bearers in the provision of services and implementation of projects by Government. The overall vision of change is the ability to track implementation of projects and service delivery hence ensuring quality project implementation and improved service delivery. | |||
The proposed application would be both web and mobile based but also intergrated with an SMS system and social media for citizens to provide feedback on the quality of services and implementation of projects in a particular sector, as part of a wider process of engagement with relevant stakeholders. All data and information entered on the application will be open source and can be accessed at anytime by anyone. | |||
The application provides an opportunity for citizen to enter information in real time but it can be more successfull when intergrated with offline efforts like community awareness meetings, community feedback meetings and interface meetings between citizens, service providers and relevant duty bearers. | |||
In the long term, the application is expected to contribute towards; | |||
> Strengthening citizen's voice | |||
> Improving information flows between service providers, duty bearers and citizens | |||
> Greater top-down perfomance pressure | |||
> Improved service delivery | |||
> Quality project implementation | |||
> Collective action by citizens to provide service delivery inputs | |||
with his idea of using technology to improve citizen's engagement in monitoring and reporting service delivery and implementation of projects by the Government of Malawi and using technology integrated with structured dialogues to improve young people's participation and engagement in governance. | |||